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Module Length: 3 Credit Hours Approved for CEUs by: Louisiana, Mississippi, Tennessee, New Jersey
You will encounter a wide array of situations when dealing with customers. Some customers are frantic, emotional or angry. It is your job to maintain a professional attitude at all times.
This module teaches the key skills necessary to deal with difficult situations and provide the highest possible level of customer service to your customers.
The following modules are included in this course:
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Related Products
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You must be logged
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You must be logged
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products. Please click HERE to register a profile or login
to an existing profile.